We are trained professionals who constantly strive to offer exceptional customer service and up-to-date advice without resorting to hard sales tactics that seem to be ever more prevalent within our industry. Our approach is consultative and all staff is constantly updating their skills and knowledge to ensure that the information we provide is relevant, and most importantly, correct!
When you make inquiries of this nature, we are aware of how much you are pestered by companies and how your personal information is offered to other companies to do the same. Funeral Planning Solutions promise to never pester you for a decision and we will never share your details with any third parties at any time.
We also ensure that we fully understand your circumstances and that all your wishes and requirements for the family at the time of need are taken care of. The amount of bad information that seems to available from some consultant companies specifically in the Funeral Plan industry is alarming and we strongly advise that you gather all the relevant information and relate this to your requirements before you proceed with any provider.
We also provide a bespoke telephone will writing service where all documentation is checked by our experts before being dispatched to ensure complete accuracy along with our specialist low-cost memorial stone service, which provides clients with high-quality headstones, curb sets, and memorial plaques throughout the British Isles.
We take our business and the services we offer very seriously. We feel that our staff have a duty to you and all of our other customers to deliver a high quality of service in all areas. We are also constantly in contact with our various partners making sure we are delivering on our promises in all areas of financial services and funeral plans.
We value all feedback from our customers, whether it be positive reviews, constructive criticism, or other grievances. We are committed to always improving our already excellent service and retraining our experienced team of staff to deliver a better service in the future.
If you have any comments to make about your experiences with our company, then we would love to hear from you. You can contact us by phone, mail, or email. Alternatively you can use the contact forms available on this website. In all cases, we will get back to you as a matter of urgency.Funeral Planning Solutions